Shipping policy

Shipping Policy

1. Order Processing and Shipping Time

Order Processing Time:
Orders are processed within 1–3 business days (Monday to Friday, excluding holidays).

Orders placed after 4:00 AM London Time are processed on the next business day.

Orders placed outside business hours or on weekends will be processed on the next business day.

Shipping Time:
After dispatch, delivery typically takes 4–9 business days (Monday to Friday). Estimated delivery times will also be displayed at checkout.

2. Shipping Fees

We offer free shipping on all orders.

3. Shipping Methods

Shipping methods are selected automatically based on the product type and delivery destination. We work with trusted logistics partners to ensure safe and reliable delivery.

The most suitable shipping service is chosen according to the item’s size, weight, and destination.

4. Shipping Regions

trendscutter currently ships to the following regions:

  • United Kingdom
  • United States
  • Canada

If you have questions about shipping to your location, please contact us before placing an order.

5. Shipment Confirmation and Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking information.

Tracking numbers may take 24–72 hours to become active. If tracking shows no updates initially, this usually means the package is awaiting its first carrier scan.

6. Customs, Duties, and Taxes

For orders shipped within the United Kingdom, United States, or Canada, customs duties are generally not applied.

Any applicable taxes will be calculated and displayed at checkout where required. trendscutter is not responsible for additional fees charged by local authorities or carriers in exceptional cases.

7. Damages

If your order arrives damaged, please contact us as soon as possible at info@trendscutter.com.

Please keep all original packaging and the damaged item, as photos may be required to help us resolve the issue promptly.

8. Returns Policy

For information about returns or refunds, please refer to our Return & Refund Policy.

9. Contact Information

If you have any questions regarding shipping, feel free to contact us:

Email: info@trendscutter.com